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Domino's Franchise logo

Customer Service Rep(04904) 401B S. Olive Avenue

Job Overview

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Compensation

Hourly
Range $15.50 - $21.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
Training and development opportunities
supportive work environment

Job Description

This company operates in the fast-paced food service industry, offering a dynamic work environment focused on delivering exceptional customer experiences. Known for its commitment to family values and community connection, this establishment thrives on fostering a supportive and engaging workplace. Prospective employees can expect to join a close-knit team where respect, communication, and quality service are paramount. The organization is managed by Manager Kendrick, who emphasizes teamwork and professional growth, making it an ideal place for individuals seeking to build their careers in hospitality and customer service sectors. The role is full-time and hourly pay details can be discussed upon... Show More

Job Requirements

  • Ability to stand for extended periods
  • Ability to lift and carry items up to 35 lbs occasionally
  • Good communication skills
  • Customer-focused attitude
  • Willingness to perform physical tasks including bending, twisting, and squatting
  • Availability to work indoors in a heated environment
  • Flexibility to follow company policies and procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Familiarity with food preparation and handling
  • Ability to communicate clearly and positively with customers
  • Basic math skills for handling payments
  • Ability to work in a fast-paced environment
  • Team-player mentality and strong work ethic

Job Duties

  • Take the customers order in a positive manner
  • Answer any questions they might have
  • Use suggestive selling techniques with every call
  • Answer the phone on the first ring and avoid putting customers on hold
  • Complete the order in a timely manner making sure the order is neat and accurate
  • Keep the phone and customer area clean at all times
  • Repeat every order back to the customer and make them aware of the approximate time of delivery
  • Say thank you to every customer and tell the time of the order
  • Handle all carry-out customers with the same customer service
  • Assist in making pizzas whenever possible
  • Keep the makeline and soda coolers stocked and supplies available to help complete production
  • Take payments from the carry-out customers if requested to do so by the manager in charge
  • Maintain the image standards set forth by the company
  • Assist the safe delivery specialist in any way possible in the cleanliness and maintenance of the store
  • May be asked to assist in folding boxes and topping boxes

Job Qualifications

Experience

No experience required


Job Location

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