Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
employee recognition programs
Job Description
Our company is a well-established food service provider dedicated to delivering exceptional customer experiences in a fast-paced environment. We pride ourselves on quality products, friendly service, and maintaining a welcoming atmosphere for every customer who walks through our doors or contacts us by phone. We operate a modern point of sale system and emphasize efficiency and accuracy in every transaction to ensure customer satisfaction and repeat business. Our commitment to training and developing team members ensures that our customer service representatives are not only knowledgeable about our products but also empowered to resolve customer concerns independently within their scope of... Show More
Job Requirements
- High school diploma or equivalent
- prior customer service experience preferred
- ability to use computer point of sale system
- excellent communication skills
- ability to handle customer complaints professionally
- ability to work flexible hours
- maintain grooming standards according to company policies
Job Qualifications
- High school diploma or equivalent
- prior experience in customer service preferred
- basic computer skills including familiarity with point of sale systems
- strong communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- problem-solving skills especially in resolving customer complaints
- ability to maintain professionalism and customer focus
Job Duties
- Politely greet customers in person and on the telephone
- navigate through prompts on a computer point of sale system to take orders
- answer questions from customers about products and service
- assist in preparing food products and packaging including boxes, bags, and utensils
- correct product concerns over the phone and make customers content without manager supervision for non-complex issues
- maintain professional appearance and grooming standards
- uphold company customer service policies and procedures
Job Qualifications
Experience
No experience required
Job Location
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