Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Dollars for Scholars Program
Employee Appreciation Program
Free membership for self and one family member or friend
Team Member Support Team
Health Insurance
Dental Insurance
Vision Insurance
critical illness insurance
Short term disability insurance
accident insurance
voluntary life insurance
Pet insurance
Health savings account
Advancement opportunities
Job Description
The hiring establishment is a well-regarded health and fitness club dedicated to promoting wellness, fitness, and community engagement. This company is part of a larger network of clubs known for providing a welcoming and supportive environment for members to achieve their health and fitness goals. The club offers a variety of amenities and services, including group fitness classes, personal training, and specialized programs tailored to different fitness levels and interests. With a strong commitment to customer service, the club strives to create a positive and motivating atmosphere for all members and guests. Employment with this club provides an opportunity to... Show More
Job Requirements
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
- Ability to stand and walk at least 75 percent of the shift
- Ability to talk in person or on the phone at least 75 percent of the shift
- Ability to lift up to 50 lbs less than 30 percent of the time
Job Qualifications
- Strong customer service skills
- Basic computer proficiency
- Effective communication skills
- Ability to listen actively and empathize with members
- Problem-solving skills
- Diplomacy and tact in interactions
- High school diploma or equivalent
Job Duties
- Greet/meet potential members providing a great customer experience
- Handle front desk related tasks such as answering phone calls politely and friendly to assist with questions or concerns
- Take information calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed
- Help maintain the neatness and cleanliness of the club
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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