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Particle Measuring Systems logo

Customer Service Rep I

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $22.50
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Work Schedule

Standard Hours
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Benefits

Dental Insurance
Health Insurance
Flexible spending account
Employee assistance program
401(k) matching
Tuition Reimbursement
Vision Insurance
Life insurance

Job Description

Particle Measuring Systems, established in 1972, is a renowned global leader specializing in micro-contamination monitoring equipment designed to enhance the performance of clean manufacturers, particularly in the semiconductor and pharmaceutical industries. Located in Niwot, Colorado, within the scenic Rocky Mountains, this growing technology company is dedicated to innovation and excellence. Particle Measuring Systems is celebrated for its advanced light scattering particle counters and a broad range of diverse technologies and applications that support some of the most significant manufacturing companies worldwide. Their commitment to quality and customer focus has established them as a trusted partner that significantly contributes to well-known... Show More

Job Requirements

  • 0 - 2 years’ work experience in an office environment
  • Strong communication and relationship building skills both in person and via electronic tools
  • Organized, self-motivated, with a desire to work at fast pace with a sense of urgency, accuracy, flexibility, and attention to detail
  • Strong personal computing skills and proficiency with MS Word, Excel, Power Point, Access, and Outlook

Job Qualifications

  • 0 - 2 years’ work experience in an office environment
  • Strong communication and relationship building skills both in person and via electronic tools
  • Organized, self-motivated, with a desire to work at fast pace with a sense of urgency, accuracy, flexibility, and attention to detail
  • Strong personal computing skills and proficiency with MS Word, Excel, Power Point, Access, and Outlook
  • Bachelor’s degree in business or related field preferred

Job Duties

  • Maintain communications with PMS personnel, distributors, and customers to clarify and acknowledge orders, ensure complete configurations/part numbers, price, payment terms, shipping instructions, and on time delivery
  • Process invoicing to customers
  • Process orders received via telephone, email, and fax, including data entry to create demand, relieve inventory and produce invoices, packing lists and shipping documents, including air bills, shipper's letter of instruction, required certificates, labels, and process Letters of Credit as required
  • Complete Export Screening checklist and comply with all export regulations
  • Work with Accounting dept. to facilitate payment terms and collection issues
  • Provide regular backup support for other CSR's as needed
  • Continuously evaluate processes for improvements in efficiency, quality, and safety

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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