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GXO Logistics

Customer Service Rep - Day Shift

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

GXO is a global leader in supply chain management and logistics, providing cutting-edge solutions to some of the world’s most successful companies. Known for engineering faster, smarter, and leaner supply chains, GXO leverages technology and innovative services to help customers manage their goods with maximum efficiency. The company thrives on a dynamic and diverse workforce composed of energetic and talented individuals at all experience levels. GXO’s collaborative environment fosters growth and development, making it an excellent workplace for professionals eager to contribute to a leading logistics provider while building a rewarding career. As a company, GXO prioritizes creating a positive... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to communicate effectively with carriers, customers, employees and management
  • proficiency in Microsoft Office
  • proven ability to multitask and prioritize workload in a fast-paced environment
  • availability to work a flexible schedule when needed
  • 1 year of customer service experience
  • 6 months of experience in a warehouse setting

Job Qualifications

  • proficiency in Microsoft Office
  • ability to communicate effectively with carriers, customers, employees and management
  • proven ability to multitask and prioritize workload in a fast-paced environment
  • high school diploma or equivalent
  • availability to work a flexible schedule when needed
  • 1 year of customer service experience
  • 6 months of experience in a warehouse setting

Job Duties

  • coordinate workload allocation among warehouse workers, material handlers and drivers
  • prepare work orders
  • troubleshoot orders and resolve discrepancies as needed
  • assign and release orders sent for loading and unloading
  • allocate and research inventory for orders
  • enter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)
  • maintain and generate required reports
  • process, audit and file various documentation

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location