Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Benefits
competitive hourly wage
flexible scheduling
employee discount
Paid training
safe work environment
Opportunities for advancement
team-oriented culture
Job Description
AMPM is a well-established convenience store and gas station chain with a commitment to providing excellent retail experiences for customers. Located in Sacramento, CA, the Northgate AMPM location functions as a vital hub where customers come not only for fuel but also for a diverse range of convenience products including car washes, tobacco, food, and beverages. AMPM operates as a part-time employer, offering competitive hourly wages from $17.00 to $18.00, focusing on employing enthusiastic individuals who thrive in a fast-paced, service-oriented environment.\n\nThe Customer Service Representative (CSR) role at AMPM is designed for entry-level candidates eager to deliver outstanding customer interactions... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be able to lift at least 25 pounds
- Must be able to stand for extended periods
- Must be able to work in a fast-paced environment
- Must have a friendly and upbeat attitude
- Must be able to communicate effectively
- Ability to handle cash and use cash register
- Basic food safety understanding
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic math skills
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong communication skills
- Ability to operate cash register and handle cash transactions
- Basic food preparation and safety knowledge
- Ability to stand for extended periods
- Ability to work in a fast-paced environment
- Ability to follow company policies and procedures
Job Duties
- Greet customer with a smile, eye contact, and hello
- Build customer loyalty
- Up sell and meet customers needs
- End customer transaction with a thank you, come again
- Responds to emergency situations and performs all required duties as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
- Clean facility and equipment during shifts, including restrooms, pump islands, pies, car wash areas, driveways, fountains, ovens, warmers, counters, containers, utensils, etc. using the Process Cards
- Collect payment from customers for their purchases either in the form of cash or debit transaction and encourages other purchases through up selling
- Interact positively with the public and resolve basic customer service issues within prescribed limits, using tact and sound judgment
- Communicate effectively and positively both face to face and using the phone
- Understand written and oral instructions
- Prepare fast food for sale
- as required, cook and arrange hot foods to attractive presentation, minimizing waste and carefully following instructions and recipes
- Must adhere to company standards regarding sanitation, refrigeration and cooking
- Responsible for all cash, merchandising and equipment at the facility during assigned shift
- As necessary, instruct customers how to use self-serve equipment
- Prepare required reports to account for all funds and products sold at the facility during assigned shift
- Take-inventory of items, count money and balance reports in accordance with Company policy
- Operate and maintain facility equipment in a safe manner, i.e. air machines, vacuums, car wash and convenience store equipment
- Stock all shelves, including walk-ins, with merchandise
- Maintain time record each week to accurately indicate the hours personally worked
- Maintain assigned PRIDE areas
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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