Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $19.50
Work Schedule
Rotating Shifts
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
This company is a dynamic and customer-focused convenience store and fuel station operating 24 hours a day, 7 days a week. Known for its commitment to delivering exceptional services and products, it caters to a diverse clientele seeking everything from gasoline and tobacco to hot foods and bakery items. The store is a busy retail environment where customer satisfaction and efficiency are paramount. The business prides itself on maintaining a clean, safe, and welcoming environment where customers feel valued every time they visit.
The role of Customer Service Representative (CSR) in this establishment is vital for maintaining the posit... Show More
The role of Customer Service Representative (CSR) in this establishment is vital for maintaining the posit... Show More
Job Requirements
- Must be able to work various shifts including weekends and extended hours
- Ability to stand for long periods in a confined space
- Ability to lift at least 25 pounds
- Must be able to work outdoors in all weather conditions
- High energy level to work in a fast-paced environment
- Ability to handle cash and operate equipment safely
- Must be able to learn multiple responsibilities quickly including safety, cash handling, ABC compliance, and food preparation
- Must be punctual and reliable
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to effectively communicate with customers
- Basic math skills for handling transactions
- Knowledge of safety and sanitation standards
- Ability to follow written and oral instructions
- Experience in fast-paced retail or food service environment beneficial
Job Duties
- Greet customer with a smile, eye contact, and hello
- Build customer loyalty
- Up sell and meet customers needs
- End customer transaction with a thank you, come again
- Respond to emergency situations and perform duties as per Hazard Communications Kit and Injury/Illness Prevention Manual
- Clean facility and equipment during shifts including restrooms, pump islands, car wash areas, driveways, ovens, counters, and utensils using Process Cards
- Collect payment from customers via cash or debit and encourage additional purchases
- Interact positively with the public and resolve basic customer service issues using tact and judgment
- Communicate effectively both face to face and on the phone
- Prepare fast food for sale following recipes and minimizing waste
- Adhere to company standards regarding sanitation, refrigeration, and cooking
- Manage all cash, merchandising, and equipment during shift
- Instruct customers on self-serve equipment use as needed
- Prepare reports to account for all funds and products sold
- Take inventory and balance money and reports per company policy
- Operate and maintain facility equipment safely including air machines, vacuums, car wash, and convenience store equipment
- Stock shelves including walk-ins
- Maintain accurate time records
- Maintain assigned PRIDE areas
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink connects hospitality businesses with candidates.
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