Customer Service Rep. (CSR) - Brentwood

Hayward, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $20.00

Work Schedule

Flexible

Benefits

competitive hourly wage

flexible scheduling

Employee Discounts

Training and development opportunities

supportive work environment

Job Description

Sunset AMPM is a well-recognized convenience store and gas station brand located in Brentwood, CA, known for its commitment to providing outstanding customer service and a wide range of products that cater to the needs of busy travelers and local customers. As part of a larger network of AMPM convenience stores, the Brentwood location offers a friendly and efficient shopping experience with a focus on speed, convenience, and quality. The store operates as a 7-day, 24-hour business, ensuring customers always have access to fuel, snacks, beverages, and essential items. The company values employees who bring a positive attitude, the ability... Show More

Job Requirements

High school diploma or equivalent
Ability to work various shifts including weekends and holidays
Must be able to lift at least 25 pounds
Ability to stand for extended periods
Willingness to work in different weather conditions
Must be able to work in a fast-paced environment while maintaining high energy
Ability to learn safety, security, cash handling, customer service, receiving, stocking, and food preparation skills
Must follow company sanitation and operational standards

Job Qualifications

High school diploma or equivalent
Previous retail or customer service experience preferred
Ability to handle cash transactions accurately
Basic food preparation skills
Strong communication and interpersonal skills
Ability to follow safety and sanitation procedures
Ability to work independently and as part of a team
Capability to manage multiple tasks in a fast-paced environment

Job Duties

Greet customer with a smile, eye contact, and hello
Build customer loyalty
Up sell and meet customers needs
End customer transaction with a thank you, come again
Respond to emergency situations as indicated in the Hazard Communications Kit and Injury/Illness Prevention Manual
Clean facility and equipment during shifts including restrooms, pump islands, car wash areas, driveways, ovens, warmers, counters, and utensils
Collect payment from customers in cash or debit transactions and encourage additional purchases
Interact positively with the public and resolve basic customer service issues
Communicate effectively face to face and by phone
Prepare hot food items for sale following instructions and recipes
Adhere to company sanitation and cooking standards
Manage cash, merchandising, and equipment during shifts
Instruct customers on self-serve equipment use
Prepare required reports accounting for sales and inventory
Count money and balance reports
Operate and maintain facility equipment safely
Stock shelves including walk-ins
Maintain time records accurately
Maintain assigned PRIDE areas

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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