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Dufry

Customer Service Rep

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Generous meal allowance
excellent tips
retirement savings plan
paid parking
Full range of insurance benefits
Paid Time Off
employee assistance plan
Holiday pay
growth potential

Job Description

HMSHost is a leading global restaurateur specializing in creating exceptional dining experiences primarily at travel venues such as airports and highways. The company operates globally, servicing millions of travelers annually by providing quality food services at more than 100 airports and other transportation hubs. HMSHost is known for its diverse restaurant concepts, ranging from quick-service and casual dining to full-service operations, catering to a variety of tastes and preferences. Founded on a commitment to excellent customer service, innovative food solutions, and a dynamic work environment, HMSHost offers its employees opportunities for career growth and development within a supportive and inclusive... Show More

Job Requirements

  • Requires a high school diploma or general education development (GED) diploma
  • Customer service and/or training experience preferred
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Requires the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Requires the ability to lift and/or push objects weighing up to 40lbs, in addition to being able to bend, twist, and stand in order to perform normal job functions
  • Prior experience handling cash and credit transactions preferred

Job Qualifications

  • High school diploma or general education development (GED) diploma
  • Customer service and/or training experience preferred
  • Ability to speak, read and comprehend instructions, short correspondence and policy documents
  • Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Prior experience handling cash and credit transactions preferred

Job Duties

  • Provides customer support-greets customers-takes food orders and handles customer inquiries regarding the menu-looks for opportunities to suggestive sell
  • Works directly in the unit with other associates to ensure compliance with service and brand standards
  • Transfers products and supplies from storage to work area and assists with specific food finishing job tasks prior to serving the item to customers
  • Processes transactions on the MICROS POS units
  • receives cash or credit card payments and processes accordingly
  • ensures compliance with company cash-handling requirements
  • Ensures proper food handling procedures are followed
  • maintains cleanliness and safety protocols in the work area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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