Customer Service Receptionist - FT - Mon-Fri 8a-4p
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Lehigh Valley International Airport (LVIA) is a key transportation hub located in Allentown, Pennsylvania, serving the Lehigh Valley region and surrounding communities. As a vital part of the region's infrastructure, LVIA facilitates both passenger and cargo air traffic, contributing significantly to economic development and connectivity for the area. The airport is committed to providing exceptional service to all travelers and stakeholders, consistently enhancing the travel experience through innovation, safety, and customer care. LVIA exemplifies a strategic blend of modern infrastructure and a customer-focused approach, ensuring all visitors and tenants experience a seamless and welcoming environment.
The Customer Experience Depar... Show More
The Customer Experience Depar... Show More
Job Requirements
- Must be at least 18 years old
- Must report to work dressed appropriately as defined in the employee handbook
- Attire can be formal, traditional, or business casual attire
- Must be available to work weekends and holidays when required
- Successfully pass continual training, security and employment requirements
- Must possess acceptable English language skills including speaking, reading, writing and comprehension
- Ability to regularly sit, stand, walk, reach with hands and arms, climb, balance
- stoop, kneel and crouch or crawl
- Must be able to use hands and fingers to type, handle bags, boxes, objects or controls
- Ability to lift and/or move up to 20 pounds and occasionally lift up to 50 pounds with assistance
- Vision abilities include, with or without corrective lenses, close, distance, color and peripheral vision, depth perception and ability to adjust focus
- Sufficient auditory ability, with or without audiological devices, to interact with the public, decipher radio communications, and hear alarms including vehicle and other warning signals
Job Qualifications
- HS diploma/GED or equivalent
- Previous customer service experience
- PC skills including MS Word, Excel, Outlook and other applicable computer programs
- Excellent communication skills oral and written
- Time management skills
- Professional demeanor and appearance
- Dependable, trustworthy and consistent with following procedures
- Ability to work independently and as part of a team
- Ability to respond to emergency situations
Job Duties
- Meet and greet guests
- answer inquiries
- contact staff when appointments arrive
- Escort visitors to security secured offices
- Accept packages and inform staff when they arrive
- Distribute daily mail
- Answer phone lines
- Professionally communicate over two-way radio, telephone, and email
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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