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Customer Service Manager - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $28,000.00 - $38,000.00
Work Schedule
Standard Hours
Benefits
simple IRA
Group life insurance benefits
Salary plus commission/bonus
Job Description
State Farm is a well-established insurance and financial services company recognized nationwide, known for its commitment to helping individuals and families manage risks, recover from unexpected losses, and achieve their financial goals. As a household name, State Farm operates through a network of independent contractor agents who provide personalized service and advice to meet various insurance and financial needs. This particular opportunity is with a State Farm independent contractor agent located in Huntersville, NC, focusing on delivering top-notch customer service and financial solutions, including auto, home, and life insurance, as well as retirement planning. The agent’s team mission is grounded... Show More
Job Requirements
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
Job Qualifications
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Detail oriented
- Proactive in problem solving
- Ability to multi-task
- Property and Casualty license (must be able to obtain)
Job Duties
- Establish customer relationships and follow up with customers as needed
- Provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Work with the agent to establish and meet marketing goals
- Maintain a strong work ethic with a total commitment to success each day
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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