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U-Haul

Customer Service/ Lot Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts on Apple products
Dell computers
cell phone plans
hotels
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey’s SmartDollar Program

Job Description

U-Haul is a well-established company known for its commitment to providing reliable and convenient do-it-yourself moving solutions since 1945. Founded by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul revolutionized the moving industry by introducing one-way nationwide rental equipment that has helped millions of households move efficiently across the United States and Canada. Over the decades, U-Haul has grown from a single pioneering idea into a full-fledged enterprise offering an expansive fleet of trucks, trailers, and moving accessories to meet the diverse needs of its customers. Known for outstanding customer service and a strong culture of health, wellness, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Ability to perform physical exertion including lifting and moving equipment
  • Willingness to work outdoors in varying weather conditions
  • Ability to learn and use U-Haul systems and technologies
  • Commitment to safety and following company policies
  • Availability for on-the-job training and certification completion

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Strong customer service skills
  • Basic mechanical aptitude
  • Ability to use technology such as smartphones for rental management
  • Physical ability to handle equipment weighing 50 lbs or more
  • Good communication and teamwork skills

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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