U-Haul logo

U-Haul

Customer Service / Lot Attendant

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
Paid vacation
paid sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
discounts on Apple products
Dell computers
cell phone plans
hotels
401(k) savings plan
Employee stock ownership plan
24-hour physician available for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
critical illness insurance
Group Accident Insurance
Dave Ramsey’s SmartDollar Program

Job Description

U-Haul is a renowned American company established in 1945, recognized primarily for its innovative solutions in the moving and storage industry. Founded by L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, U-Haul revolutionized the moving industry by offering do-it-yourself moving equipment available on a one-way nationwide basis. Their visionary business model facilitated cost-sharing among users and greatly enhanced the mobility of populations across the United States and Canada. Over the decades, U-Haul has evolved from its early beginnings with orange trailers to become a household name synonymous with convenience and reliability in moving services. Today, U-Haul Holding Company... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Ability to lift and move equipment weighing a minimum of 50 lbs, assisted or unassisted
  • Willingness to work outdoors in various weather conditions
  • Ability to follow safety protocols including use of protective gear
  • Strong customer service orientation
  • Availability to work flexible shifts

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Strong interpersonal and communication skills
  • Ability to work effectively in a team environment
  • Basic mechanical aptitude
  • Comfortable using smartphone technology
  • Commitment to customer service excellence

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Participate in ongoing continuous U-Haul education through U-Haul University
  • Other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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