U-Haul logo

U-Haul

Customer Service / Lot Attendant

Job Overview

briefcase

Employment Type

Full-time
clock

Work Schedule

Standard Hours
diamond

Benefits

Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health Insurance
Paid holidays
vacation
sick days
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental plans
vision plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical illness and group accident insurance
Dave Ramsey’s SmartDollar Program

Job Description

U-Haul is a leading American moving equipment and storage rental company, renowned for its dedication to supporting do-it-yourself movers since 1945. Founded by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul pioneered a new model of cost-sharing for moving equipment, making it accessible for individuals and families across the United States and Canada. Over the decades, U-Haul has grown into a household name recognized for its iconic orange trailers and trucks, providing reliable, affordable, and convenient solutions for customers during their moving journeys.

U-Haul's success stems from its commitment to community, innovation, and customer service, positioning the... Show More

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record
  • Ability to move and handle equipment weighing a minimum of 50 lbs.
  • Ability to work both indoors and outdoors in various weather conditions
  • Willingness to wear protective clothing or gear as required
  • Ability to use smartphone-based technology for inventory and rental management
  • Ability to work as part of a team
  • Strong communication and customer service skills

Job Qualifications

  • High school diploma or equivalent
  • Valid driver’s license and ability to maintain a good driving record

Job Duties

  • Assist customers inside and outside a U-Haul center with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot including checking fluid levels
  • Answer questions and educate customers regarding products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane (certification offered through U-Haul upon employment)
  • Drive a forklift (certification offered through U-Haul upon employment)
  • Other duties as assigned
  • Participate in ongoing continuous U-Haul education through U-Haul University

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location