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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k
Rocket Lawyer
Job Description
Sherwood Bedding is a reputable and rapidly growing company specializing in the manufacture and sale of high-quality mattresses and bedding products. Known for a commitment to excellence, Sherwood Bedding takes pride in using premium materials combined with superior craftsmanship to deliver comfort and durability in every mattress. The company emphasizes not only product quality but also exceptional customer service, ensuring support extends well beyond the initial purchase. As a nationwide organization, Sherwood Bedding offers substantial potential for career growth and upward mobility, making it an exciting place to build a long-term career. Sherman Bedding’s workplace culture fosters teamwork, professionalism, and... Show More
Job Requirements
- Proven work experience as a receptionist, front office representative, or similar role
- Proficiency in Microsoft Office Suite including Excel
- Hands-on experience with office equipment such as fax machines and printers
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills with the ability to prioritize tasks
- Customer service oriented
Job Qualifications
- High school diploma or equivalent preferred
- Proven work experience as a receptionist, front office representative, or similar role
- Proficiency in Microsoft Office Suite including Excel
- Hands-on experience with office equipment such as fax machines and printers
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills with the ability to prioritize tasks
- Customer service oriented
- Bilingual (English primary/Spanish secondary) preferred
Job Duties
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen, and forward incoming phone calls
- Provide basic and accurate information in person and via phone and email
- Maintain office security by following safety procedures and controlling access via the reception desk
- Enter customer orders received via email or fax
- Assist Director of Manufacturing with daily production scheduling
- Print law tags, prepare reports, and distribute same to production floor
- Process customer credit/debits following accepted SOPs on a daily basis
- Participate in annual inventory and other projects as assigned
- Work closely with corporate accounting and sales to ensure best possible customer service
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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