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Buffalo Wild Wings logo

Customer Service Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Recognition Program
Community involvement
Training Contests
Cash Referral Program

Job Description

Buffalo Wild Wings is a leading sports bar and casual dining restaurant known for its lively atmosphere, extensive menu of wings and sauces, and commitment to providing memorable experiences for guests. As a well-established chain with locations across the United States and internationally, Buffalo Wild Wings prides itself on being more than just a dining venue — it is a place where people come together to enjoy great food, watch major sporting events, and create lasting memories. The company fosters a culture of enthusiasm, teamwork, and dedication to guest satisfaction, making it an attractive employer for individuals passionate about customer... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in customer service or hospitality preferred
  • reliable and punctual
  • ability to stand for extended periods
  • strong multitasking capabilities
  • excellent verbal communication skills
  • willingness to work flexible shifts including evenings and weekends

Job Qualifications

  • excellent communication and interpersonal skills
  • ability to anticipate guest needs
  • strong time management and organizational skills
  • friendly and approachable demeanor
  • basic problem-solving abilities
  • previous customer service experience preferred but not required
  • ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • greet guests with a warm and friendly attitude
  • manage reservations and waiting lists efficiently
  • seat customers promptly to optimize dining room flow
  • maintain a clean and organized front-of-house area
  • assist in resolving guest inquiries and concerns
  • coordinate with servers and kitchen staff for smooth operations
  • uphold restaurant policies and standards

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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