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Buffalo Wild Wings logo

Customer Service Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
best-in-class training
Continuous Learning
Advancement opportunities
Paid Time Off
401(k) retirement plan
Tuition Benefits
Medical insurance
Dental Insurance
Vision Insurance
Champions of Hope program
Cash Referral Program
Journey Wellbeing Support Tool
PerkSpot Discount Program
Recognition Program
Slip resistant shoes program
Community involvement
charitable involvement
Igniting Dreams Grant Program
Training Contests

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise, famous for its flavorful wings and vibrant, energetic atmosphere. As a brand, Buffalo Wild Wings has established itself as a go-to destination for sports enthusiasts and families alike, offering a welcoming environment where guests can enjoy a great meal while catching live games on multiple screens. With its unique blend of casual dining and sports entertainment, Buffalo Wild Wings emphasizes providing an enjoyable and memorable experience for every visitor, fostering a culture that values teamwork, enthusiasm, and customer satisfaction across all its locations. The company not... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to communicate effectively with guests and team members
  • basic knowledge of restaurant operations
  • availability to work flexible shifts including nights, weekends, and holidays
  • ability to stand for extended periods
  • strong multitasking abilities
  • positive attitude and enthusiasm for customer service

Job Qualifications

  • excellent communication and interpersonal skills
  • ability to anticipate guest needs
  • strong organizational skills
  • exceptional time management
  • ability to maintain a positive and friendly demeanor
  • team-oriented mindset
  • prior customer service experience is beneficial but not required

Job Duties

  • greet guests and manage reservations
  • seat customers efficiently and courteously
  • maintain a welcoming and organized front-of-house environment
  • assist guests with inquiries and resolve concerns professionally
  • collaborate with team members to ensure smooth dining operations
  • manage waitlists and communicate wait times accurately
  • uphold cleanliness and safety standards in the hosting area

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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