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Buffalo Wild Wings logo

Customer Service Host

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Tuition Benefits
flexible schedule
shift meal discount
family dining discount
Advancement opportunities

Job Description

Buffalo Wild Wings is a renowned restaurant chain famous for its vibrant sports bar atmosphere, quality wings, and an extensive variety of sauces and seasonings. Established with a commitment to providing an energetic and welcoming environment, Buffalo Wild Wings has grown to become a favorite destination for sports enthusiasts and families alike. The company prides itself on its culture of teamwork, dedication to guest satisfaction, and continuous opportunities for employee growth and career advancement. Operating across numerous locations nationwide, Buffalo Wild Wings offers a dynamic workplace where every team member contributes to creating memorable experiences for guests.

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Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service preferred
  • ability to stand for extended periods
  • excellent verbal communication skills
  • availability to work flexible shifts including nights, weekends, and holidays
  • ability to work well under pressure
  • basic computer skills for managing reservations

Job Qualifications

  • Excellent communication and interpersonal skills
  • ability to anticipate guest needs
  • strong time management and organizational skills
  • friendly and approachable demeanor
  • experience in customer service is a plus but not required
  • ability to multitask and work in a fast-paced environment
  • team player with problem-solving abilities

Job Duties

  • Greet guests warmly and efficiently
  • manage reservations and waitlists
  • seat customers promptly and guide them to tables
  • maintain an organized and welcoming front-of-house environment
  • assist guests with inquiries and resolve concerns promptly
  • coordinate with servers and kitchen staff to ensure smooth service
  • promote positive guest interactions and create a lively atmosphere

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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