Aaregional

Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel on American Airlines network
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a reputable company known for its commitment to delivering exceptional aviation services. As a respected member of the American Airlines network, Piedmont Airlines operates with a focus on quality, safety, and customer satisfaction. The airline emphasizes a culture of teamwork and continuous growth, offering a positive work environment where employees are valued and supported. With a dedication to providing industry-leading service to both customers and airline partners, Piedmont Airlines has established a strong presence within the aviation sector and continues to expand opportunities for those passionate about aviation and customer service.

The role of Customer Servi... Show More

Job Requirements

  • Proof of high school or GED completion
  • minimum 18 years of age
  • valid driver’s license with clear driving record
  • successful completion of 10-year criminal history records check
  • passing a drug screening
  • ability to lift 70 pounds
  • ability to work all shifts including weekends, nights, holidays, and irregular shifts

Job Qualifications

  • Successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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