Aaregional

Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a well-established regional airline known for its commitment to delivering superior customer service and maintaining strong partnerships within the aviation industry. Operating as a proud member of the American Airlines network, Piedmont Airlines has developed a reputation for excellence in the competitive airline sector. Dedicated to the values of teamwork, safety, and customer satisfaction, the company offers a dynamic and supportive workplace where employees are encouraged to grow professionally and personally. Piedmont’s Ground Handling Department plays a crucial role in ensuring smooth operations on the ground, contributing significantly to passengers' overall travel experiences. The airline consistently invests... Show More

Job Requirements

  • Proof of high school or GED completion
  • Minimum 18 years of age
  • Valid driver's license and clear driving record
  • Ability to lift up to seventy pounds
  • Ability to work all shifts including weekends, nights, and holidays
  • Clearance of a 10-year criminal history records check
  • Successful completion of a drug screen

Job Qualifications

  • Successful completion of training course
  • Ability to meet company goals and customer expectations in a high energy environment
  • Effective communication skills
  • Ability to organize, prioritize, and multitask
  • Previous airline experience
  • Previous employment as a front-line customer service provider
  • Basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • Monitor computerized passenger boarding
  • Assist customers with special needs, including arranging for wheelchairs and unaccompanied minors
  • Change customer flight itinerary and seat assignments as required
  • Operate the jetway
  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.