Aaregional

Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is an established regional airline with a strong commitment to providing superior air travel experiences and maintaining high standards of customer service. Known for its dedication to safety, reliability, and exceptional service, Piedmont Airlines plays a vital role in connecting communities across the nation. As a subsidiary within the American Airlines network, Piedmont Airlines offers a wealth of career opportunities and values a work culture that is collaborative, inclusive, and focused on professional growth. The airline's Ground Handling Department plays a critical part in ensuring smooth operations on the ground, including passenger handling and aircraft servicing, thus contributing... Show More

Job Requirements

  • valid driver’s license and clear driving record
  • 10-year criminal history records check
  • drug screen as required
  • proof of high school or GED completion
  • minimum 18 years of age
  • ability to lift 70 pounds
  • availability to work all shifts including weekends, nights, holidays, and irregular shifts

Job Qualifications

  • successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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