Piedmont Airlines, Inc. logo

Piedmont Airlines, Inc.

Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.25
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401k
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a recognized leader in the aviation industry, known for delivering exceptional service and maintaining a strong commitment to customer satisfaction. As a key part of American Airlines Group, Piedmont Airlines operates a robust network of flights across the United States. The airline prides itself on a culture of teamwork, dedication, and continuous growth, offering employees ample opportunities to advance their careers in an exciting and dynamic environment. This organization values a passionate workforce that strives to go above and beyond in meeting the needs of passengers and airline partners alike. Piedmont Airlines maintains rigorous standards in safety,... Show More

Job Requirements

  • High school diploma or GED
  • Minimum 18 years of age
  • Ability to meet company goals and customer expectations in a high energy environment
  • Able to lift up to 70 pounds
  • Willingness to work all shifts including weekends, nights, holidays, and irregular hours
  • Valid driver’s license and clear driving record
  • Pass 10-year Criminal History Records Check
  • Pass drug screen

Job Qualifications

  • Successful completion of training course
  • Effective communication skills
  • Ability to organize, prioritize, and multitask
  • Previous airline experience preferred
  • Previous employment as a front-line customer service provider preferred
  • Basic knowledge of computer applications and programs preferred

Job Duties

  • Assist passengers in boarding and disembarking flights
  • Monitor computerized passenger boarding
  • Assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • Change customer flight itinerary and seat assignments as required
  • Operate the Jetway
  • Work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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