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Piedmont Airlines logo

Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $15.50
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a leading regional airline in the United States and a proud member of the American Airlines network. With a rich history dating back to 1948, Piedmont Airlines has established itself as a reputable carrier committed to delivering exceptional service to its passengers and airline partners. Operating from multiple hubs nationwide, Piedmont Airlines strives to provide safe, reliable, and convenient air travel experiences. As part of a large and respected airline group, Piedmont offers its employees a stable and growth-oriented work environment supported by comprehensive training programs and numerous professional development opportunities.

The Customer Service Ga... Show More

Job Requirements

  • Minimum 18 years of age
  • proof of high school or GED completion
  • ability to lift seventy pounds
  • willingness to work all shifts including weekends, nights, holidays, and irregular shifts
  • valid driver's license and clear driving record
  • successful completion of 10-year Criminal History Records Check
  • passing drug screen

Job Qualifications

  • Successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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