Piedmont Airlines, Inc. logo

Piedmont Airlines, Inc.

Customer Service Gate Agent (Part-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Medical insurance
Dental Insurance
Family travel

Job Description

Piedmont Airlines is a regional airline known for its dedication to delivering top-notch service and fostering a supportive work environment. As part of the American Airlines Group, Piedmont Airlines operates a comprehensive network that connects passengers to major hubs and destinations efficiently. The company prides itself on its strong team culture where hard work, mutual respect, and opportunities for personal and professional growth are prioritized. Employees at Piedmont Airlines are encouraged to embrace the spirit of aviation and contribute actively to maintaining the airline's reputation for industry-leading service excellence. With a commitment to safety, customer satisfaction, and employee development, Piedmont... Show More

Job Requirements

  • Proof of high school or GED completion
  • minimum 18 years of age
  • valid driver’s license with clear driving record
  • ability to lift 70 pounds
  • successful completion of Gate Agent training course
  • availability to work all shifts including weekends, nights, and holidays
  • willingness to undergo 10-year criminal history records check and drug screening

Job Qualifications

  • Successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging for wheelchairs and unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.