Aaregional

Customer Service Gate Agent (Full-Time)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Rotating Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid training
Holiday pay
401(k)
vacation
Family travel
Medical insurance
Dental Insurance

Job Description

Piedmont Airlines is a well-established regional airline known for its commitment to delivering exceptional service and a seamless travel experience to passengers. As a proud member of the American Airlines network, Piedmont operates a fleet that connects passengers to major hubs and destinations across the United States. The airline emphasizes a strong company culture centered around teamwork, reliability, and continuous growth opportunities for its employees. Piedmont Airlines fosters a work environment where employees can thrive by collaborating and contributing to the airline's mission of providing industry-leading service to both customers and airline partners. The company values dedication and reliability, offering... Show More

Job Requirements

  • Valid driver’s license and clear driving record
  • 10-year criminal history records check
  • drug screen as required
  • proof of high school or GED completion
  • minimum 18 years of age
  • ability to successfully complete gate agent training
  • physical ability to lift 70 pounds
  • ability to work all shifts including weekends, nights, holidays, and irregular hours

Job Qualifications

  • Successful completion of training course
  • ability to meet company goals and customer expectations in a high energy environment
  • effective communication skills
  • ability to organize, prioritize, and multitask
  • previous airline experience
  • previous employment as a front-line customer service provider
  • basic knowledge of computer applications and programs

Job Duties

  • Assist passengers in boarding and disembarking flights
  • monitor computerized passenger boarding
  • assist customers with special needs including arranging wheelchairs and managing unaccompanied minors
  • change customer flight itinerary and seat assignments as required
  • operate the Jetway
  • work as a team to provide excellent customer service and meet corporate objectives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location