Million Air

Customer Service FULL TIME ONLY

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $1.00
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Work Schedule

Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
401(k)
Paid Time Off
Vision Insurance

Job Description

Million Air is a renowned leader in the aviation services industry, specializing in servicing private, military, and commercial aircraft with excellence and precision. Celebrated for its commitment to quality and customer care, Million Air has established itself as a premier Fixed Base Operator (FBO) known for delivering exceptional service experiences to discerning clients worldwide. The company thrives on a culture of teamwork and a dedication to its motto, 'We are Ladies and Gentlemen, serving Ladies and Gentlemen,' which emphasizes respect, professionalism, and a genuine passion for aviation. With a strong presence in major airports, Million Air offers comprehensive aviation services... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
  • Zero tolerance drug free employer including pre-employment and random screening
  • Ability to operate a motor vehicle
  • Must be able to lift 25 pounds

Job Qualifications

  • Customer service experience preferably in the service industry
  • High school diploma or equivalent
  • Entry level position
  • Ability to work evenings, weekends, and holidays
  • Acceptable driving record
  • Ability to pass a background check
  • Ability to operate a motor vehicle
  • Strong communication skills
  • Basic computer skills including Microsoft Office and point of sale programs
  • Basic mathematical knowledge

Job Duties

  • Greet customers in a friendly, professional manner
  • Provide concierge services to pilots and customers including making reservations as required
  • Invoice services rendered to customers and pilots
  • Record customer preferences in Million Air internal system
  • Proactively prepare for all incoming aircraft
  • Provide timely feedback regarding service failures or customer concerns
  • Partner with line service team to meet and exceed customer service expectations
  • Keep hospitality bar stocked with snacks and beverages
  • Maintain neat work area including front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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