Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Tuition Assistance
Life insurance
Disability insurance
Paid Time Off
Employee Resource Groups
recognition programs
Job Description
Vitalant is a leading nonprofit organization dedicated to saving lives and improving health by providing a safe, adequate blood supply to hospitals and patients in need. With a rich history rooted in community care and medical advancement, Vitalant operates across numerous regions offering reliable blood and blood product donation services. Known for its commitment to excellence, integrity, and compassion, Vitalant strives to create a positive impact through its lifesaving mission which affects thousands every day. The organization champions innovation in healthcare and supports the wellbeing of donors and recipients through advanced collection techniques and robust donor relations practices.
Vitalant... Show More
Vitalant... Show More
Job Requirements
- High school diploma or GED required
- One year of customer service experience required
Job Qualifications
- High school diploma or GED
- One year of customer service experience
- Strong interpersonal and communication skills
- Ability to work effectively in a fast-paced environment
- Basic knowledge of medical terminology preferred
- Proficiency with scheduling software and donor management systems
Job Duties
- Assist donor services staff by addressing donor questions and monitoring donor wait times
- Retain current donors by scheduling their next donation appointment
- Educate donors on additional collection techniques to optimize donation opportunities
- Administer customer service and marketing survey to donors
- Review and enhance frequent donor programs and collection technologies to optimize donation opportunities
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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