MDO Holdings

Customer Service - Front Desk

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $13.00
clock

Work Schedule

Flexible
diamond

Benefits

Complimentary O2 Fitness Membership
Discounted Personal Training Sessions
supportive work environment
O2 Fitness Rewards store

Job Description

O2 Fitness is a prominent fitness club chain offering top-tier fitness equipment, personal training, and group exercise programs throughout the Carolinas. Known for creating a welcoming and motivating environment, O2 Fitness prioritizes delivering a clean, professional, and caring atmosphere to support its members in achieving tangible fitness results. The company emphasizes an all-inclusive health and wellness experience, recognizing that every member's fitness journey is unique. To cater to diverse needs, they provide a variety of group classes, small group activities, and personal training sessions that help members establish a holistic approach to wellness.

O2 Fitness is currently seeking enthusiastic and cus... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • prior customer service experience is beneficial
  • excellent communication and interpersonal skills
  • friendly and approachable demeanor
  • ability to work flexible hours including evenings and weekends
  • basic computer skills
  • strong attention to detail

Job Qualifications

  • High school graduate is preferred
  • exceptional customer service skills
  • able to interact in a positive and professional way with members and co-workers
  • exceed members expectations

Job Duties

  • Create a positive member experience by providing superior customer service and cleanliness
  • greet every member and guest with a smile and warm welcome
  • answer phones in a friendly manner and assist callers with various questions
  • sign guests up for memberships and schedule personal training orientation
  • assist with billing questions and handle member concerns
  • assist housekeeping team with club cleanliness including refilling supplies and folding towels
  • manage inventory of drinks, cooler goods, and protein bars and keep the cooler stocked

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location