MDO Holdings

Customer Service - Front Desk

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $13.00
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Benefits

Complimentary O2 Fitness Membership
Discounted Personal Training Sessions
supportive work environment
O2 Fitness Rewards store
Advancement opportunities

Job Description

O2 Fitness is a leading fitness company dedicated to providing exceptional fitness equipment, personal training, and group exercise options across the Carolinas. Known for creating a welcoming, motivating, and clean environment, O2 Fitness prides itself on its professional and caring staff who are passionate about helping clients achieve real and lasting fitness results. This establishment takes a holistic approach towards health and fitness, offering members an all-inclusive wellness experience that supports every aspect of their fitness journey. O2 Fitness understands that each member's path is unique, which is why they provide an extensive variety of group classes, small group activities,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to work flexible part-time hours
  • Good interpersonal skills
  • Basic computer proficiency
  • Friendly and approachable demeanor

Job Qualifications

  • High school graduate preferred
  • Exceptional customer service skills
  • Ability to interact positively and professionally with members and co-workers
  • Strong communication skills
  • Positive attitude and collaborative mindset

Job Duties

  • Create a positive member experience by providing superior customer service and cleanliness
  • Greet every member and guest with a smile and warm welcome
  • Answer phones in a friendly manner and assist callers with questions
  • Sign guests up for memberships and schedule personal training orientations
  • Assist with billing questions and member concerns
  • Support housekeeping team with club cleanliness, including refilling supplies and folding towels
  • Manage inventory of drinks, cooler goods, and protein bars, and merchandise products

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location