Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $20.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Biweekly Pay
Holiday pay
Flexible Shifts
Medical Coverage
dental coverage
vision coverage
Paid Time Off
Job Description
Groome Transportation of Monterey is a well-established transportation service provider renowned for its commitment to safety, reliability, and excellent customer service. Specializing in passenger transportation, Groome Transportation operates scheduled routes that connect communities efficiently while prioritizing the comfort and security of every passenger. The company prides itself on a dedicated team that upholds its values of professionalism and customer care, ensuring each trip is smooth, timely, and safe. Groome Transportation is an ideal employer for individuals passionate about contributing to community mobility and delivering superior service experiences.
Currently, Groome Transportation of Monterey is actively seeking customer service dispat... Show More
Currently, Groome Transportation of Monterey is actively seeking customer service dispat... Show More
Job Requirements
- Must pass pre-employment drug test
- complete pre-employment background check
- ability to communicate effectively in English
- high school diploma or equivalent
- 1 to 2 years customer service experience
- 1+ year experience managing multiple phone lines
- experience with Word, Excel, Outlook and internet applications
- some scheduling and reservation software experience
- cash handling experience
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years previous customer service or public interaction experience
- 1+ year experience handling multiple phone lines
- proficiency in Word, Excel, Outlook, and other internet applications
- experience with scheduling and/or reservation software
- cash handling experience
- effective communication skills in English
Job Duties
- Respond to passenger inquiries via phone
- manage and schedule reservations, including payment processing
- monitor and coordinate daily scheduled route operations
- provide excellent customer service
- handle multiple phone lines effectively
- maintain accurate records of transactions and communications
- ensure compliance with company safety and operational policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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