Customer Service Desk Associate (The training will start on JAN 12th, 2026)
Job Overview
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
The Customer Service Contact Center in the Americas, located in Torrance, California, USA, is a professional environment dedicated to providing exemplary customer support and solutions. The center serves a diverse customer base, emphasizing bilingual communication skills to bridge language gaps and enhance customer experience effectively.
The role available is a bilingual customer service position requiring fluency in both Japanese and English. As a vital point of contact for customers, the successful candidate will demonstrate excellent interpersonal skills and a commitment to providing top-tier service. This position demands flexibility in work hours, including availability during early mornings, weekends, and... Show More
The role available is a bilingual customer service position requiring fluency in both Japanese and English. As a vital point of contact for customers, the successful candidate will demonstrate excellent interpersonal skills and a commitment to providing top-tier service. This position demands flexibility in work hours, including availability during early mornings, weekends, and... Show More
Job Requirements
- Must be legally eligible to work in the United States
- must be available to work early mornings, weekends, and holidays
- bilingual in Japanese and English
- excellent interpersonal skills
- agree to the privacy notice to see additional requirements
Job Qualifications
- Fluency in Japanese and English
- excellent interpersonal and communication skills
- experience in customer service or related field preferred
- ability to work flexible hours
- high school diploma or equivalent
Job Duties
- Provide bilingual customer support and solutions
- handle customer inquiries and complaints professionally
- maintain accurate records of customer interactions
- collaborate with team members to enhance customer satisfaction
- adhere to company policies and procedures
- work flexible shifts including early mornings, weekends, and holidays
Job Qualifications
Experience
No experience required
Job Location

We didn't receive the exact location for this job posting,
please contact the employer.
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