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Kroger Delivery logo

Customer Service Delivery Driver

DeSoto, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Day Shifts

Job Description

Kroger is a renowned leader in the grocery retail industry, dedicated to delivering high-quality products and exceptional customer service to millions of customers across the United States. With a strong commitment to community engagement and sustainability, Kroger operates numerous stores, offering a wide variety of grocery items, fresh produce, and household essentials. The company prides itself on innovation and maintaining strong relationships with customers to enhance the shopping experience through modern solutions like online ordering and home delivery services. Kroger’s Seamless Experience initiative aims to provide customers with a convenient and trustworthy way to receive their grocery orders directly to... Show More

Job Requirements

  • Valid drivers license
  • excellent communication and customer service skills
  • must annually pass a DOT regulated medical exam
  • must have a good driving record
  • ability to operate a delivery van and handheld tablet device
  • must be able to lift up to 50 lbs with or without reasonable accommodation
  • must be at least 21 years old
  • may require chauffers license in some states

Job Qualifications

  • Valid drivers license
  • excellent communication and customer service skills
  • must annually pass a DOT regulated medical exam
  • must have a good driving record
  • ability to operate a delivery van and handheld tablet device
  • must be able to lift up to 50 lbs with or without reasonable accommodation
  • must be at least 21 years old
  • may require chauffers license in some states
  • high school diploma or GED
  • any customer service experience
  • any delivery driver experience

Job Duties

  • Provide excellent customer service while delivering orders to the customer
  • act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
  • ensure a high degree of professionalism and personal presentation when interacting with customers
  • drive a company vehicle safely and in accordance to Kroger's driving standards
  • ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
  • maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
  • control and maintain an accurate record of customer deliveries
  • assist fellow drivers that may encounter difficulties while out delivering
  • ensure that goods are kept within the correct temperature guidelines
  • monitor and record temperatures to follow food health and safety regulations
  • handle product safely and in accordance with food safety guidelines
  • record any serious breakages or contamination issues and report to supervisor
  • complete pre-inspections check of company vehicle before use and report any defects to supervisor
  • operate company provided technology devices for mapping and customer interaction
  • must be able to perform the essential job functions of this position with or without reasonable accommodation

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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