Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee wellness programs
Job Description
Gulfstream Aerospace Corporation, a prestigious subsidiary of General Dynamics, is renowned worldwide for designing, developing, manufacturing, marketing, and supporting the world's most technologically advanced business jet aircraft. Known for its commitment to innovation, excellence, and customer satisfaction, Gulfstream is a leader in the aerospace industry and continues to set standards in the business aviation sector. At Gulfstream, the company's people are at the heart of everything they do. The organization fosters a culture built on trust, respect, and integrity, investing deeply in workforce development and meaningful connections to empower every individual to reach their fullest potential. This supportive and inclusive... Show More
Job Requirements
- Bachelor's degree in hospitality or business preferred
- Experience in luxury, hospitality, or high-end service environments preferred
- Strong communication and interpersonal skills
- Ability to manage multiple priorities effectively
- Excellent emotional intelligence
- Ability to work in a fast-paced environment
- Must be able to read, write, speak and understand English
Job Qualifications
- Bachelor's degree in hospitality or business preferred
- Experience in luxury, hospitality, or high-end service environments is a plus
- Strong communication skills with excellent emotional intelligence
- Ability to manage multiple priorities under tight deadlines
- Proven ability to deliver premium concierge-level customer service
- Team player with a collaborative mindset
- Self-starter with initiative to improve systems and experiences
Job Duties
- Ensure a professional and positive impression when greeting Customers, VIPs, and visitors
- Coordinate assistance for Level One Customers, VIP visits, and events
- Manage all aspects of VIP visits including accommodations, transportation, catering, and entertainment
- Plan and execute high-profile customer events such as appreciation breakfasts and dinners
- Coordinate with hangar and ramp personnel on customer arrivals and technical debriefs
- Make recommendations to Customer Relations Manager for service improvements
- Provide feedback on customer perceptions and satisfaction levels
- Perform other assigned duties
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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