Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
Medical insurance
401k Match
Paid Time Off
vacation benefits
Job Description
The hiring company is a well-established firm operating a Home Delivery HUB located in Braselton, Georgia. This company specializes in managing efficient logistics and supply chain operations, particularly focusing on the delivery of WSI product brands across different regions. The organization prides itself on its robust operational framework, a strong emphasis on teamwork, and a commitment to maintaining high standards in customer service and operational excellence. Employees here are part of a dynamic team that values communication, precision, and adherence to safety and quality standards, fostering a professional and collaborative work environment.
The current opportunity is for the positio... Show More
The current opportunity is for the positio... Show More
Job Requirements
- High school diploma or equivalent
- Minimum six months combined work experience with warehouse management systems
- Excellent attendance and team-oriented attitude
- Proficiency in Microsoft Outlook and Word, basic to intermediate
- Intermediate to advanced skills in Microsoft Excel
- Ability to handle fast-paced scheduling and customer service tasks
- Strong verbal and written communication skills
- Willingness to work on-site at Braselton, GA DC
- Ability to work a full-time, 40-hour schedule Monday through Friday
- Must live within reasonable commuting distance
- Positive attitude and strong work ethic
- Ability to work under pressure and be a fast learner
Job Qualifications
- High school diploma or equivalent
- Excellent attendance and willingness to be part of a team performing various duties as assigned
- Six months combined work experience and demonstrated knowledge within warehouse management systems
- Positive attitude, strong work ethic, ability to work under pressure and be a fast learner
- Proficient in Microsoft Office, including Outlook and Word at basic to intermediate levels and Excel at intermediate to advanced levels
- Ability to build and export data tables in Excel complying with company templates and customer needs
- Strong written and verbal communication skills
- Working knowledge of WSI B2B Logistics or Concierge process is preferred
- Project coordinator experience working on remote teams is an advantage
- Acquired or demonstrated WSI product knowledge for all brands is preferred
- Background in supply chain is preferred
- Comfortable with logistics and operations flow related to facility location
- Ability to manage multiple software systems comfortably
Job Duties
- Ensuring the proper execution of daily scheduling needs of multiple customer orders
- Apply one email/zoom call resolution for customer escalated matters and support dedicated customer email boxes
- Perform all scheduling functions in a high-volume environment for all WSI product brands
- Supports multiple HUB operations in different regions within the supply chain operations
- Confirm customer delivery windows utilizing all WMS systems and update customer contact information
- Handle dedicated email lines within 24-48 hours of contact/escalation
- Research customer inquiries and provide resolution within established timeframes
- Support and assist with special projects as assigned, including overflow coverage
- Meet or exceed assigned B2B logistics metrics as established by Operations Manager and department KPIs
- Keep work area safe, organized and clean according to general office practices and OSHA requirements daily
- Utilize company mission, vision, and values to govern daily activities while maintaining required accuracy percentages, metrics, and quality standards
- Provide updates to internal and external customers regarding project/order status using proper grammar and organization
- Perform other duties as necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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