Customer Service Coordinator $750 Sign-On Bonus
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Benefits
paid leave
hybrid work schedule
Community Involvement Opportunities
Sign-On Bonus
hourly pay
inclusive work environment
Career development opportunities
Job Description
The Golf Course Superintendents Association of America (GCSAA) is a prominent non-profit, membership-driven organization dedicated to serving professionals in the golf course management industry. With over 20,000 members across 78 countries and a dedicated team of 90 employees, GCSAA is committed to advancing the profession, supporting its community, and enhancing the enjoyment and vitality of the game of golf globally. The association is known for its inclusive and mission-driven culture, encouraging passionate team members who want to make a tangible impact in their field. GCSAA promotes a strong sense of community, sustainability in golf course management, and professional development through... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of professional office experience
- Minimum one year of customer service experience
- Basic knowledge of Microsoft Office programs
- Ability to travel to the conference including overnight stays
- Ability to work more than eight hours per day and stand for long periods
- Must live within commutable distance from Lawrence, KS headquarters
- Highly organized and able to manage multiple projects concurrently in a fast-paced team environment
Job Qualifications
- High school diploma or GED
- Associate degree in business or related preferred
- Minimum one year of experience in a professional office environment
- Minimum one year of customer service experience in person or phone
- Excellent phone customer service skills and demeanor
- Strong interpersonal skills with ability to build rapport
- Basic knowledge of Microsoft Office programs including Word and Excel
- Intermediate to advanced Excel skills preferred
- Highly organized with strong attention to detail
Job Duties
- Process GCSAA Conference and Trade Show registrations for attendees and exhibitors
- Generate and analyze reports using Excel
- Conduct integrity reviews for data accuracy
- Lead data entry and processing for the Rounds 4 Research auction
- Coordinate fulfillment, report generation, validation, and documentation for GCSAA chapters
- Provide customer service via call center phone coverage
- Support the team with various projects and tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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