Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
flexible spending accounts
Life insurance
accidental death and dismemberment insurance
short term disability
long term disability
Commuter Benefits
Generous vacation time
Paid sick time
Job Description
Nippon Express Company, Ltd. ("NX") is a globally recognized logistics and freight forwarding company founded in 1872 and headquartered in Tokyo, Japan. With a rich history spanning over 150 years, NX has grown into a pioneering leader in providing comprehensive logistics solutions worldwide. The company boasts an extensive global presence, employing approximately 72,000 employees across 733 locations in 47 countries and 314 cities. Through its commitment to innovation, reliability, and customer satisfaction, Nippon Express has cemented its reputation as one of the top international freight forwarders in the world.
Nippon Express U.S.A., Inc. ("NEU"), a fully owned subsidiary of NX... Show More
Nippon Express U.S.A., Inc. ("NEU"), a fully owned subsidiary of NX... Show More
Job Requirements
- High school diploma or equivalency certificate or relevant work experience
- bilingual English/Japanese
- strong communication skills
- ability to work in a team
- proficiency in Microsoft Office applications
- patience in handling complex processes
- strong analytical skills
Job Qualifications
- High school diploma or equivalent preferred, some college desirable
- bilingual in English and Japanese
- strong teamwork skills
- good communication skills including listening and feedback
- strong quantitative and analytical skills
- proficient computer skills including PowerPoint, Word, and Excel
- patience and ability to manage complex approval processes
- significant relevant work experience acceptable if education requirements not met
Job Duties
- Provide customer service including forwarding, delivery details, processing orders, handling complaints, act as assistant to sales staff as needed
- respond to customer inquiries and conduct research
- support business operations including bookings, on board tracking with carriers, maintaining work profiles and rates
- communicate with internal and external sources to secure information
- make bookings with carriers and advise clients about flight information
- update and maintain profiles and rates according to management updates
- handle other assigned job tasks as determined by supervisor
- communicate fluently in English and Japanese
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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