Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
disability
Paid parental leave
paid family leave
adoption support
Paid Time Off
retirement savings plan
Life insurance
Financial Solutions
NMG associates core discount
Personal and Professional Development Opportunities
Job Description
Neiman Marcus Group stands as one of the premier multi-brand luxury retailers in the United States, recognized for its commitment to offering exceptional products and creating personalized luxury experiences. With over 3,000 of the world’s most coveted brand partners, the company operates through a harmonious blend of in-store, eCommerce, and remote selling channels. Among its prestigious brands are Neiman Marcus and Bergdorf Goodman, both synonymous with high-quality and exclusive luxury merchandise. What sets Neiman Marcus Group apart is not only its extensive range of luxury offerings but also its dedication to fostering a culture of Belonging and innovation, consistently revolutionizing... Show More
Job Requirements
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Able to work a flexible schedule, which will include evenings, weekends, and holidays
Job Qualifications
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Able to work a flexible schedule, which will include evenings, weekends, and holidays
Job Duties
- Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
- Swiftly manages escalated customer issues
- Partner with in-store leadership when required
- Regular appointment partnership with Client Advisors - ensuring client engagement and providing forethought to customer expectations
- Promote all in-store activations, animation, events, InCircle benefits, and services, including alterations, the restaurant, spa treatments, valet, appropriate for client based on acquired information and client cues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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