Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
vision benefits
Disability Benefits
Paid parental leave
paid family leave
adoption support
Paid Time Off
retirement savings plan
Life insurance
Financial Solutions
employee discount
Personal and Professional Development Opportunities
Job Description
Neiman Marcus Group is a distinguished name in the luxury retail industry, recognized for its dedication to creating unparalleled shopping experiences that connect with customers on a personal level. As a multi-brand luxury retailer in the United States, Neiman Marcus Group proudly represents some of the world's most desirable brands, including Neiman Marcus and Bergdorf Goodman. With over 3,000 brand partners, this renowned organization specializes in offering exceptional products alongside innovative and intelligent services fueled by investments in data and technology. This commitment positions Neiman Marcus Group as a leader in delivering personalized luxury experiences across various channels such as... Show More
Job Requirements
- Minimum 1 year of experience
- Experience in customer service or hospitality industries
- Familiar with retail and mobile technologies
- Ability to work a flexible schedule including evenings, weekends, and holidays
Job Qualifications
- Minimum 1 year of experience
- Experience in customer service or hospitality industries with proven ability to effectively promote products and services
- Familiar with and able to use retail and mobile technologies
- Able to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- Assist with returns, curbside pickup, buy online / pick up in store, change requests, cash pickup and other duties
- Swiftly manages escalated customer issues
- Partner with in-store leadership when required
- Regular appointment partnership with client advisors ensuring client engagement and providing forethought to customer expectations
- Promote all in-store activations, animation, events, InCircle benefits, and services including alterations, the restaurant, spa treatments, valet appropriate for client based on acquired information and client cues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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