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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $17.90
Benefits
competitive hourly wage
Flexible part-time hours
Training and development opportunities
employee discount
Supportive team environment
Paid Time Off
health insurance options
Job Description
Roche Bros is a well-established grocery store chain known for its commitment to providing high-quality products and exceptional customer service. With a strong presence in the Massachusetts area, Roche Bros prides itself on fostering a friendly and welcoming shopping environment that feels like family to both customers and employees. The company maintains a dedicated focus on service excellence and community involvement, ensuring a positive shopping experience for every visitor. Roche Bros values its associates and offers a workplace culture centered on teamwork, integrity, and mutual respect.
The role of Cashier at Roche Bros is a crucial part-time position focused ... Show More
The role of Cashier at Roche Bros is a crucial part-time position focused ... Show More
Job Requirements
- Must be passionate about people and committed to customer service excellence
- Must be able to work as a team member and interact positively with customers
- Must possess a high standard of integrity and reliability
- Successful completion of e-learnings and department training programs
- Must be able to read, write, speak, and understand English
- Ability to work a schedule based on the business needs of the store location
- Authorized to work within the U.S.
Job Qualifications
- High school diploma or equivalent preferred
- Strong communication skills
- Ability to work as part of a team
- Customer service experience a plus
- Basic math skills
- Comfortable using point of sale (POS) systems and cash registers
- Ability to follow instructions and company policies
- Reliable and punctual
- Ability to work flexible hours including weekends and holidays
- Commitment to company values and customer service excellence
Job Duties
- Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner
- Commit to the "Golden Rule" and work with management and fellow associates to build a strong customer service team
- Record all items at correct prices in their correct departments quickly and efficiently
- Utilize all techniques specified in training
- Verify identification for beer and wine purchases where applicable
- Follow company cash handling procedures and maintain acceptable over/short record
- Participate in bagging customers' orders properly and check register for product before the customer leaves to ensure nothing is left behind
- Notify customer service manager or assistant customer service manager of any problems such as customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand or any unusual problems or situations
- Participate actively in controlling shrink including checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control
- Keep sales and work area and equipment clean, orderly, and free from safety hazards
- report hazards to management
- Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved
- Other duties as assigned by management
Job Qualifications
Experience
No experience required
Job Location
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