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Roche Brothers

Customer Service- Cashier

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.89
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Benefits

competitive pay
Flexible Schedule
Employee Discounts
Training and development opportunities
Safe working environment
supportive team culture
Opportunity for growth

Job Description

Roche Bros. is a well-established supermarket chain known for its commitment to quality service and community values. Founded with the goal of providing top-notch customer experiences, Roche Bros. has grown into a trusted name in the grocery retail industry. With multiple store locations serving diverse communities, Roche Bros. prides itself on its family-oriented environment and dedication to excellence. The company emphasizes a pleasant shopping atmosphere, ensuring customers feel valued and appreciated during every visit. Roche Bros. consistently invests in employee training and development to maintain its reputation for outstanding service and product quality.

The role of Cashier at R... Show More

Job Requirements

  • Must be passionate about people and committed to customer service excellence
  • Must be able to work as a team member and interact positively with customers
  • Must possess a high standard of integrity and reliability
  • Successful completion of e-learnings and department training programs
  • Must be able to read, write, speak, and understand English
  • Ability to work a schedule based on the business needs of the store location
  • Authorized to work within the U.S.

Job Qualifications

  • High school diploma or equivalent preferred
  • Successful completion of e-learnings and department training programs
  • Ability to work a flexible schedule based on business needs
  • Strong communication skills to effectively interact with customers and team members
  • Basic math skills for accurate transaction processing
  • Ability to handle cash and operate POS systems
  • Commitment to company standards of cleanliness, safety, and food handling practices

Job Duties

  • Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner
  • Commit to the "Golden Rule" and work with management and fellow associates to build a strong customer service team
  • Record all items at correct prices in their correct departments quickly and efficiently
  • Verify identification for beer and wine purchases where applicable
  • Follow company cash handling procedures and maintain acceptable over/short record
  • Participate in bagging customers' orders properly, and check register for product before the customer leaves to ensure nothing is left behind
  • Notify customer service manager or assistant customer service manager of any problems including customer inquiries or complaints, incorrect prices or poorly marked merchandise, errors/problems with UPC codes, change and coin needed, potential security problems, shrink problems within the store, perishable overstock at check stand, or any unusual problems or situations
  • Participate actively in controlling shrink including checking the bottom of carriages, accurate ringing, shoplifting awareness, associate theft, and perishable overstock control
  • Keep sales and work area and equipment clean, orderly, and free from safety hazards, report hazards to management
  • Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved
  • Other duties as assigned by management

Job Qualifications

Experience

No experience required

Job Location