WHSmith North America

Customer Service Associates

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
free life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K with company match
Employer Paid Parking
employee discount
career advancement
Amazing training

Job Description

WH Smith North America, a part of the globally recognized WH Smith retail chain, stands as a leading figure in travel retail with over 1,700 stores spanning 30 countries worldwide. The company's North American division, which includes Marshall Retail Group (MRG) and InMotion Entertainment Group, manages more than half of the international store estate in North America. These specialty retail stores are strategically located in airports and resorts, providing travelers with a range of high-quality shopping experiences. WH Smith's commitment to excellence, diverse product offerings, and customer-centric approach have established it as a preferred shopping destination for both business and... Show More

Job Requirements

  • HS degree or GED
  • Experience in starting conversations with total strangers
  • 1+ year experience cash handling
  • Management experience
  • Must have a satisfactory criminal background check and airport badging process

Job Qualifications

  • High school diploma or GED
  • Minimum one year of cash handling experience
  • Management experience preferred
  • Strong communication and interpersonal skills
  • Ability to engage strangers in conversation
  • Passion for customer service and retail
  • Familiarity with current fashion or skincare trends depending on the store

Job Duties

  • Greet and assist customers in a friendly and enthusiastic manner
  • Handle cash transactions accurately and efficiently
  • Maintain knowledge of product offerings and promotions
  • Create a welcoming shopping environment that reflects the store's unique theme
  • Manage inventory and restock merchandise as needed
  • Collaborate with team members to achieve sales goals
  • Comply with airport security and operational procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.