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Southern States

Customer Service Associate-(part-time)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Benefits

Flexible Schedule
Employee Discounts
Paid training
supportive work environment
Opportunity for advancement

Job Description

About the Company and Role: Our company stands as a reputable retail establishment dedicated to offering exceptional service and quality products to our valued customers. We pride ourselves on fostering a welcoming and professional environment where customer satisfaction is paramount. As a community-focused business, we emphasize personalized interactions, safety, and maintaining an orderly store appearance to enhance the overall shopping experience.

The position we are offering is for a part-time Customer Service Associate, a vital role within our team that encompasses a variety of important duties including cashiering, customer service, light housekeeping, and general stocking. This role is designed fo... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to handle cash transactions accurately
  • good interpersonal skills
  • reliable and punctual
  • ability to stand for extended periods
  • basic English proficiency
  • willingness to perform light housekeeping duties

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • basic math skills
  • effective communication skills
  • ability to operate cash register and POS systems
  • attention to detail
  • ability to work well in a team environment

Job Duties

  • Greets customers in a welcoming and professional manner
  • works safely as to not cause harm to self, customers, co-workers, equipment or inventory
  • processes checkout, exchange, return transactions utilizing cash registers and credit/debit card terminals
  • makes genuinely helpful recommendations to customers and identifies opportunities to sell additional merchandise or services
  • answers incoming phone calls from customers in a professional and courteous manner
  • replenishes merchandise and faces products on shelves to ensure a neat and professional presentation according to store procedures
  • monitors entrances and exits to promote store safety, security and minimize merchandise loss
  • performs daily housekeeping duties according to procedures to ensure a neat, clean and welcoming environment
  • performs all other job functions as assigned

Job Qualifications

Experience

No experience required

Job Location