Dollartree

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a leading variety discount retailer that has been providing customers with unbeatable value through a wide range of products. With thousands of stores across North America, Dollar Tree offers a convenient shopping experience for everyday essentials, household items, and seasonal merchandise. The company prides itself on a strong commitment to customer satisfaction and operates with a mission to deliver exceptional value in every store visit. As a trusted retailer, Dollar Tree focuses on fostering a friendly and welcoming environment for both customers and its employees, emphasizing teamwork and community involvement. This particular store located at 1791 Oconee... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience preferred
  • Ability to follow instructions and operational documents
  • Ability to lift between 30 and 50 lbs from floor to above shoulder height
  • Physical stamina for frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service skills
  • Strong communication and organizational skills
  • Strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.