DOLLARTREE

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $19.75
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Work Schedule

Standard Hours
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a well-established retail company specializing in providing convenient shopping experiences to customers across various communities. Founded to serve the needs of everyday consumers, Family Dollar offers a variety of products ranging from household essentials to groceries and personal care items. With hundreds of locations nationwide, Family Dollar is committed to offering value, quality, and accessibility in all its stores. The company prides itself on fostering a welcoming and inclusive environment where customers can find what they need efficiently and affordably. By maintaining a strong presence in local markets, Family Dollar continues to build lasting relationships with its... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
  • ability to follow instructions and interpret operational documents
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable
  • perform other duties as assigned

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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