DOLLARTREE

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $17.25
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Benefits

Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading retail company specializing in providing affordable everyday goods to a wide customer base across the United States. Known for its commitment to value and convenience, Family Dollar operates numerous store locations designed to serve communities with a broad selection of merchandise ranging from household essentials to personal care, food, and more. The company prides itself on creating a shopping experience that is accessible and pleasant for every customer that walks through its doors. Family Dollar is dedicated to fostering an inclusive and supportive workplace, offering opportunities for employees to grow and thrive within the retail... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience highly preferred
  • Ability to follow instructions and interpret operational documents
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Qualifications

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink simplifies hospitality hiring.

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