Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $17.25
Benefits
Medical insurance
pharmacy insurance
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance
Job Description
Family Dollar is a well-established retail company that operates across numerous communities, providing customers with a wide range of affordable products that cater to everyday needs. The company prides itself on delivering exceptional value and creating a convenient shopping experience for a diverse clientele. Family Dollar stores are often located in neighborhoods and cities where accessibility and affordability are key to serving families and individuals who seek quality products at reasonable prices. As a retail leader, Family Dollar emphasizes community involvement, employee development, and customer satisfaction to maintain its competitive edge in the retail market.
The role of Customer Serv... Show More
The role of Customer Serv... Show More
Job Requirements
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Job Qualifications
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Job Duties
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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