Customer Service Associate I

Brownsville, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $17.00

Benefits

Medical insurance

pharmacy insurance

Dental Insurance

Vision Insurance

Employee assistance program

retirement plans

educational assistance

Job Description

Family Dollar is a leading variety store chain in the United States that offers a wide selection of everyday necessities at affordable prices. Founded in 1959 and headquartered in Matthews, North Carolina, Family Dollar operates thousands of stores across the country, serving millions of customers with convenience and value. The company is committed to providing a positive shopping experience through a combination of quality products, excellent customer service, and community engagement. Family Dollar stores primarily cater to budget-conscious consumers who seek household essentials, groceries, and general merchandise all under one roof. Characterized by its accessible store locations and friendly atmosphere,... Show More

Job Requirements

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents
Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
Excellent customer service and relationship management skills
Strong organizational and communication skills
Strong problem-solving and decision-making skills

Job Qualifications

High school diploma or equivalent is preferred
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
Ability to follow instructions and interpret operational documents
Excellent customer service and relationship management skills
Strong organizational and communication skills
Strong problem-solving and decision-making skills

Job Duties

Assist customers with questions and recommendations
Manage sales transactions while working assigned cash register
Maintain security of cash and protect company assets
Keep the store well-stocked, and recover merchandise
Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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