DOLLARTREE

Customer Service Associate I

Job Overview

briefcase

Employment Type

Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.25
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
pharmacy insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Dollar Tree is a prominent retailer known for providing customers with a wide variety of everyday items at affordable prices. With stores across the United States and Canada, Dollar Tree is committed to delivering a great shopping experience through a combination of value, quality, and customer service. The company operates a chain of discount variety stores offering a multitude of products such as household goods, food, toys, and seasonal items, all priced at a low cost to provide customers with quality merchandise on a budget.

As a part-time Customer Service Associate at Dollar Tree located at 948 E. Industrial Bl... Show More

Job Requirements

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Qualifications

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Duties

  • Assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked and recover merchandise
  • receive merchandise and help with unloading trucks and stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and ensuring all areas are neat and presentable
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: