DOLLARTREE

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $17.25
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Benefits

Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading variety store retail chain well-known for providing customers with convenient, affordable products ranging from household items to groceries and apparel. Founded with the mission of delivering value and a pleasant shopping experience, Family Dollar has grown to become a trusted community staple across numerous locations. The company prides itself on maintaining a customer-centric approach that combines quality service with accessible pricing to meet the diverse needs of its customers. As a retail establishment operating in the competitive variety store segment, Family Dollar continually strives to create a positive environment for both customers and team members,... Show More

Job Requirements

  • high school diploma or equivalent preferred
  • previous customer service experience highly preferred
  • ability to follow instructions and interpret operational documents
  • must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • excellent customer service and relationship management skills
  • strong organizational and communication skills
  • strong problem-solving and decision-making skills

Job Qualifications

  • high school diploma or equivalent is preferred
  • previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • ability to follow instructions and interpret operational documents is required
  • excellent customer service and relationship management skills are required
  • strong organizational and communication skills are required
  • strong problem-solving and decision-making skills are required

Job Duties

  • assist customers with questions and recommendations
  • manage sales transactions while working assigned cash register
  • maintain security of cash and protect company assets
  • keep the store well-stocked, and recover merchandise
  • receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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