DOLLARTREE

Customer Service Associate I

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.50 - $17.25
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Benefits

Medical insurance
pharmacy benefits
Dental Insurance
Vision Insurance
Employee assistance program
retirement plans
educational assistance

Job Description

Family Dollar is a leading variety store chain in the United States, known for providing customers with a wide selection of affordable merchandise including food, household items, clothing, and more. Established with a focus on convenience and value, Family Dollar operates thousands of stores nationwide, catering to diverse communities with a commitment to delivering excellent service and quality products. As a part of the Dollar Tree, Inc. family, Family Dollar emphasizes community involvement, inclusivity, and maintaining a welcoming shopping environment for all. The company values its employees and strives to create a supportive workplace where team members can grow and... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents required
  • Must be able to lift between 30 and 50 lbs from floor to above shoulder height
  • Must meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills required
  • Strong organizational and communication skills required
  • Strong problem-solving and decision-making skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred
  • Ability to follow instructions and interpret operational documents
  • Excellent customer service and relationship management skills
  • Strong organizational and communication skills
  • Strong problem-solving and decision-making skills

Job Duties

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Maintain cleanliness throughout the store including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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